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Counsellor Certification Project”
( View in Adobe PDF)
Jangles Productions conducted a certification
process of Counsellors at all Reception Centres in Ontario for Citizenship
and Immigration Canada in an effort to standardize orientation delivery
given to newcomers. This certification was carried out following the
development and training of a new Orientation Manual.
- Standardize orientations given to newcomers
at all Reception Centres
- Provide Counsellors recommendations on how
to enhance their facilitation skills
- Integrate adult learning techniques and best
practices into the orientation
- Assess the Counsellor’s ability to integrate
the new resources
All Counsellors were sent information
packages outlining the purpose and objectives of the certification
process as well as being provided preparation guidelines. Counsellors
then prepared and sent lesson plans to Jangles Productions for review.
The project team travelled to Reception Centres to observe orientations.
Immediately following the orientation session, the team debriefed
the Counsellor, Assessor, CIC representative and Manager. A certification
report was completed by Jangles Productions and sent to CIC.